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Have questions about trading? Our multilingual support team is available to assist you 24/7.

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Customer Support

Our multilingual support team is ready to assist you with any questions or concerns.

24/7 Support Available

Address

2201 Spinks Road, Flower Mound, TX

Phone

+1

Email

support@kreburg.com

Global Presence

With teams around the world, we provide support in multiple languages and time zones

North America

New York, San Francisco, Toronto

New York

Trading Hours: 9:30 AM - 4:00 PM EST

San Francisco

Trading Hours: 6:30 AM - 1:00 PM PST

Toronto

Trading Hours: 9:30 AM - 4:00 PM EST

Europe

London, Frankfurt, Zurich

London

1 CANADA SQUARE
CANARY WHARF, LONDON, E14 5AB

Trading Hours: 8:00 AM - 4:30 PM GMT

Frankfurt

MAINZER LANDSTRASSE 50
FRANKFURT, 60325

Trading Hours: 9:00 AM - 5:30 PM CET

Zurich

BAHNHOFSTRASSE 64
ZURICH, 8001

Trading Hours: 9:00 AM - 5:30 PM CET

Asia Pacific

Singapore, Hong Kong, Tokyo

Singapore

ONE RAFFLES QUAY
SINGAPORE, 048583

Trading Hours: 9:00 AM - 5:00 PM SGT

Hong Kong

INTERNATIONAL FINANCE CENTRE
CENTRAL, HONG KONG

Trading Hours: 9:30 AM - 4:00 PM HKT

Tokyo

MARUNOUCHI BUILDING
CHIYODA-KU, TOKYO, 100-0005

Trading Hours: 9:00 AM - 3:00 PM JST

Frequently Asked Questions

Find answers to common questions about our services and support

You can contact our customer support team through email, phone, or by filling out the contact form on this page. Our team is available 24/7 to assist you with any questions or concerns.
Our support team typically responds to inquiries within 1-2 hours. For urgent matters, we recommend calling our support line for immediate assistance.
We provide multilingual support including English, Spanish, Chinese, Japanese, Russian, German, French, Arabic, and Portuguese. This ensures clear communication with our global client base.